SHIPPING & RETURN POLICY
We can ship to virtually any address in the world. Our returns
policy is simple if you aren't happy with your purchase please return it
in an anused re-sellable condition (including any packaging and
manufacturers labels) to us within 15 days of receipt and we will give
you a full refund excluding any postage costs
When returning any
item to us for whatever reason it is your responsibility until the goods
have been delivered to us. We can not be held responsible outside of
the 15 day period or without labels as above may be subject to a
restocking fee.
If you are returning an item due to an error by
us, we will cover the cost to return the item (up to first class
recorded level, please make a note on the returns from you would like
the postage cost refunding) and of course there will be no cost to send
out the correct item returned outside of the 15 day period or without
labels as above may be subject to a restocking fee.
Shipping Order:
All
order can be shipped directly to your door. We take care in packaging
your order and fully insure each order. If you are visiting Our
Warehouse, you can come in and purchase a product, and we'll be happy to
send the package your order to your home or to a delivery destination
address that you provide to us.
Shipping Company We Use:
Please
use a street address of a friend or relative to help facilitate the
delivery. So that the delivery of goods orders, can be delivered to the
destination address.
Return and Warranty Policy:
Our
return policy is based on the simple principle of servicing our
customers. We enjoy an extremely low rate of return due to upfront
service and accurate information about products before they are ordered.
If
you need to return an item because it is not what you ordered, contact
us and we will refund shipping charges as well. You will find we are
very easy to work with and put the customers interests first.
All
products are covered by the manufacturers warranty. Warranty terms
vary between manufacturers as well as products, so please refer to your
documentation for details. If you have warranty questions please feel
free to contact us. Keep all manufacturer products to help yourself
communicate with us, or them directly if the need arises. Be aware that
shipping and service charges are covered by manufacturers warranty.
For questions and further information, you can contact us :
FOR ONLINE ORDERS CONTACT :
Call us: +62 852-1057-9817
Email us:
info@transmower.com
billing@transmower.com